ARBOR RANGERS, LLC ARBORIST PHC AND GENERAL SERVICES STATEMENT
Terms and Conditions
These Terms and Conditions apply to existing and new clients of Arbor Rangers, LLC for for-hire arborist plant health care (PHC) and related services performed by Jeff Harris and his associates.
Invoices are due upon receipt. Thank you for your prompt payment!
QUOTES EXPIRE IN 30 DAYS: Estimates are based on the anticipated duration and difficulty of the service(s) quoted and on the assumption that unexpected circumstances that could prolong or deepen the scope of work will not be encountered. If significant additional time is necessary, I (or an assignee) will make every effort to contact you via a mobile device (text message, phone, and email) to document and discuss the situation prior to taking any other action. With approval, my fee(s) will be adjusted accordingly and work will proceed. If I am unable to receive a response from you within the allotted project time frame, as may be estimated in my quote or work order, work will be suspended before any additional costs are incurred beyond the original quotes (unless you had given me carte blanche at the time you approved the original work estimate). After 30 days a quote is issued, certain services may become unavailable or otherwise discontinued and associated fees for eligible services may increase or decrease, without prior notification. Quotes found on our official website are being updated and will change therefore only quotes contained in this communication are valid for up to 30 days.
PAYMENT FOR SERVICE(S) and LATE PAYMENTS: Invoices are due upon receipt. Invoices will be sent via email or PayPal and are due upon receipt. You may pay this invoice securely via PayPal or by credit or debit card. You DO NOT need a PayPal account to pay your invoice using PayPal or a card, however, payment via PayPal or card will incur an additional transaction fee of 30 cents, plus a processing fee of 2.9%. To save on fees, you may pay by check. Please write your Invoice# in the Memo section on the front of your check and make your check out to “Jeff Harris” and mail your payment to: Jeff Harris, Arbor Rangers, LLC, PO Box 80006, Carmel, IN 46280. At 30 days, clients with invoices that are still unpaid will receive a courtesy reminder email. At 60 days, there may be an additional late fee of $15.00 added to an unpaid invoice, unless the client has made contact regarding the delayed payment and special arrangements have been approved in writing (e.g. electronic communication via email) waiving the fee for late payment. Past due invoices, including payment of any applicable late fees, of 60 days or more may result in suspension or cancellation of remaining PHC services and disqualification for future services offerings and may become subject to litigation and associated costs.
CANCELLATION of SERVICE: For documentation purposes, once you’ve approved recommended treatment(s) of an estimate that entail more than one application and after the first service(s) have been performed, if you do not wish to continue treatments (i.e. you want to cancel your service(s)), then please write me a letter (or email me) requesting cancellation PRIOR TO the next PHC treatment so that I will not waste a trip out to your property to perform scheduled service(s) you no longer want. If you do not cancel in time prior to my service visit and I make the trip out to your property to perform the scheduled PHC treatment(s), you will be invoiced at least a $75.00 trip charge, however, if any treatment service(s) were completed then the current fees for those will be billed to you instead. Past due invoices, including payment of any applicable late fees, of 60 days or more may result in suspension or cancellation of remaining PHC services and disqualification for future services offerings and may become subject to litigation and associated costs.
DISCOUNTS: Discounts are applied at our discretion and cannot be combined with any other discount offer(s). If applicable, the highest discount amount will be applied to each invoice. Because discounts are at our expense and economic times are unpredictable, we reserve the right to change or cancel offering discounts at our discretion without prior notice. Thank you for understanding.