CLIENT REQUEST FORM

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Common Abbreviations
IDC – Inspection-Diagnostics-Consultation
PHC – Plant Health Care
INJ – Injections
TRA – Tree Risk Assessment
GRR – Girdling Roots Removal
STC – Service Trip Charge
RTW – Registered Technician Worker is any licensed service technician.

[Jump To The CLIENT REQUEST FORM]

The following form has been provided for clients with whom Jeff Harris and his associates (dba Arbor Rangers, LLC) perform arborist services for-hire. This form will enable clients to make contact concerning plant health care (PHC) related topics, such as:

  • to request an onsite inspection, diagnostics, and/or consultation (IDC) visit. IDC pricing starts at $95.00 per hour, with a $95.00 minimum fee, within Arbor Rangers, LLC’s normal service area. Tree risk assessments Level 1 (TRA1) starts at $95.00 per hour, minimum fee $95.00, and Level 2 (TRA2) starts at $125.00, minimum fee $125.00. Note: A service trip charge (STC) may apply for areas outside our normal service area if we accept your request.
  • to request a service estimate/quote for known plant health care (PHC) issues. Estimates are FREE up to 15 minutes if IDC is not needed, however, some quotes cannot be established for PHC services without an inspection and diagnosis first. If an IDC is necessary in order to render a quote for service, then a $95.00 minimum fee may apply. We are not accepting appointments for estimates that would be scheduled outside of our regular business hours.
  • to request PHC pest management services.
  • to inquire about a scheduled service or reschedule/cancel a service. Note: Rescheduling or canceling a scheduled service must be submitted no less than 24 hours prior to service to avoid incurring a service trip charge (STC).
  • to inquire about an invoice or make a payment arrangement, etc.

Please refer to the Frequently Asked Questions (FAQ) section [Coming Soon-ish!] to see if your PHC question has already been addressed there. Arbor Rangers, LLC takes pride in delivering optimal service at the highest level for our clients. As a small business, we are able to achieve this by prioritizing the PHC needs of our regular clientele base and limiting the number of new customers and the type of work requests we accept annually. Certificate of Liability Insurance for business in Indiana, USA. Arbor Rangers, LLC’s normal service area is primarily in the north-central to northeast Indianapolis, Indiana area, including parts of Carmel, Fishers, and Geist. On occasion, we may consider worthwhile work in areas surrounding Marion County, but a service trip charge may apply to areas outside our normal service area. At his discretion, we may waive any or all fees on a case-by-case basis for 501(c)(3) non-profit organizations. See our ARBORIST SERVICES: FEE SCHEDULE for rates and service offerings.

PLEASE NOTE: Existing clients and prospective customers SHOULD NOT use the Client Request Form to communicate TIME-SENSITIVE matters. You are highly encouraged to call and leave a briefly detailed message at 317-677-3601.* If you send a TEXT MESSAGE at that number or email us at arborranger@gmail.com it will likely reach us quicker. NO SOLICITATIONS, please.

*Due to a tremendous influx of SPAM solicitation calls, voicemail messaging may be unavailable. Please text message or email if you are unable to leave a voice message. Thank you!

 

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COVID19 PROTOCOL (UPDATED):
Arbor Rangers, LLC personnel have received complete vaccinations for COVID19 (either Pfizer or Moderna), however, until COVID19 and its variants have significantly been controlled or eradicated, we will still practice “social-distancing” protocols (which include wearing face masks during client encounters & conversations and no physical contact, like hand-shaking) to create a safer environment for you, your family, as well as ourselves, unless your CDC credentials can provide satisfactory proof otherwise. Therefore, we respectfully ask that any onsite conversations, if applicable, be brief and focused on matters directly related to the plant health care (PHC) concerns of your tree(s). When working outdoors and particularly as temperatures warm up, it may be necessary for us to slip our masks down to breathe cooler fresh air again, and so proper social distancing will be important. Thank you for your cooperation and understanding in this important matter! [Note: In certain circumstances where PHC treatments have been preapproved, clients are welcome to watch the application process, but are asked to maintain a “safe distance” of no less than six linear feet.]

Please complete the following Client Request Form. Thank you!

[vfb id=2] Also see: FREQUENTLY ASKED QUESTIONS FAQ (Coming… eventually!)


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